Telenor Microfinance Bank (TMB), Pakistan’s leading microfinance bank has signed an agreement with NdcTech, a partner of Temenos. With this agreement, the Bank is upgrading its core banking system to achieve operational excellence, rapidly launch new innovative products, streamline its banking operations and business processes that will lead to better customer service and sustainable growth.
Through this digital transformation, Telenor Microfinance Bank aims to achieve greater efficiency by monitoring transactions better, controlling fraudulent activities and complying with regulatory requirements in a timely manner all while empowering its field staff to digitally perform banking services. Moreover, the implementation of this system will enable the Bank to be secured from financial crimes and provide a better interface and user-friendly experience to its customers. This is yet another step by TMB to gain further customer trust and grow its footprint in the Pakistani banking industry.
Telenor Microfinance Bank has always believed in incorporating state-of-the-art technologies in its operations. With this upgrade, the Bank continues to further reinforce its aim of transforming Pakistan into a digitally robust economy by offering innovative solutions that promote greater financial inclusion and empowerment.
While addressing the ceremony, Mohammad Mudassar Aqil, President and CEO, Telenor Microfinance Banksaid,“Telenor Microfinance Bank has always remained true to its vision of being a market leader through innovation. We strive to provide uniquely designed experiences that positively influence our customers and their daily lives. Partnering with NdcTech to implement Temenos solutions will allow us to enhance the digital financial services value chain by streamlining internal as well as external processes. We continue to pursue a general orientation of bringing financial inclusion to the masses.”
President & CEO, NdcTech, Ms.Ammara Masood stated, “Banks who want to thrive in a fast and evolving landscape need mission-critical solutions and reliable local partners to succeed. Our partnership with Temenos in this market has enabled us to achieve many successes and we are confident that Telenor Microfinance Bank will be another addition to our very prestigious portfolio of customers. We want to continue expanding our proven track record and support other banks with their digital transformation journeys as well”.
